Privacy Policy

We take your privacy seriously.

Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to MedGyan. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

  • Account Information: Name, username, email address, contact number, address, date of birth, gender.
  • Professional Details: Medical field, course/exam preparation details.
  • Usage Data: Quiz attempts, scores, streaks, and feature usage.
  • Device Information: Device type, operating system, FCM token for push notifications.

3. How We Use Your Information

  • To provide and maintain our platform and services.
  • To personalize your learning experience and track progress.
  • To send push notifications and study reminders (you may opt out at any time).
  • To verify your identity and manage your account.
  • To improve our platform through aggregated analytics.
  • To comply with applicable legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share information with:

  • Service Providers: Third-party services that assist in app operations under strict confidentiality agreements.
  • Legal Authorities: When required by law or to protect the rights and safety of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Passwords are stored using secure one-way hashing (bcrypt). However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

  • Access and review your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your account and personal data.
  • Opt out of marketing communications.

8. Children's Privacy

Our platform is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or email. Continued use of the platform after updates constitutes acceptance of the revised policy.

10. Contact Us

Email: privacy@medgyan.com
Address: Kathmandu, Nepal